Customer Service, the main factor of a good real estate agency brand.

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In every business, specially right now, good customer service is the most essential trait that a successful company needs to have.

Since social media has boomed over the past few years a happy customer can post their experience on Facebook, put a happy one liner on Twitter or even post a pretty product picture on Instagram. This, then, channels through out the customer’s network and infects it.

If a customer throws out how good your customer service is on social media, it doesn’t just build a happy relationship with your company and the customer, it now creates this river of influence that can either nourish or destroy your company brand. This is why customer service is the biggest factor that companies need to look into.

Customer service is a big building block for that quality brand that every company needs.

This can be achieved by building this personal relationship with your customers, a relationship so close that they don’t want to let go of your hand. When this relationship blossoms into the so-called Customer-“Relationship Goals,” that we want. it opens the gate to a lot of opportunities for your company.

Customer Service in real estate goes the same way as any customer service in any business. If an agent exceeds customer expectations and WOWs them with his skills and competence, they are most likely to refer him/her to their network and the cycle continues from there on. Or better yet, they would want make the transaction with him again in the future and nobody else, creating this brand goal that I keep on talking about.

So a simple message out there for the companies that are striving right now, look into your customers, as the saying goes, a saying that we should never forget, “The Customer is Always Right.”



3 debunked real estate myths that you need to know for your home selling/buying transactions this 2016

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If you’re planning to sell your home, the usual way of starting would be to hire a real estate agent to handle the process and save you from the dirty work.

However, before you get any further into the process, there are a few real estate myths that you need know so that you can avoid making the wrong decisions. To give you a bit of help with your sales journey, I’ve complied a few debunked real estate myths so that you can have a smooth home transaction this 2016.


According to

A common mistaken belief or myth, if you will, is that there is a massive list of buyers out there that are ready to buy your property in just a few clicks. It is said that these magical buyers will respond easily to any new property offered to them. says “Sorry, that is just a myth” most of those on the list, unfortunately, are a number of people not guaranteed in buying a property  some statistics and a little common sense can prove these points.


The next myth will be that there is powerful network out there that can quickly help you advertise your property and get the transaction done in a snap. says “SORRY, ANOTHER LEGEND BUSTED.”  most prospective buyers don’t just find their perfect property by some local network. Major online and accessible websites dominate the selling rates all through out the industry. Simply, the information that you need is in the internet and is open freely to anyone, anywhere.

THE MYTH: Agents get “Kickbacks” from Lenders/title/ Inspectors

According to:

“FALSE” Apparently, agents getting commission from these entities are illegal. A good agent will abide by the law and not get his license jeopardized.

These are just a few of multiple myths out there. feel free to click the links from any of our awesome sources to get more information on these myths.



Don’t even think about not hiring a real estate agent.


At most times, people who are looking for new homes are looking for various ways to cut costs with this transition in their lives. I mean, who would not want to save that 2%-3% which can be around $3,000 to $4,000 depending on the transaction price. Not to mention, the stacking amount of fees and taxes that come along with this transition.

Yes, true enough, you can buy your own house and handle all the paperwork if you know what to do and if you have the time. Most people who can handle a real estate transaction would most likely be people who are unemployed as they may have time on their hands, and at the same time, really rich. So unless you fall between the 2 categories above, a real estate agent will still fit your home shopping adventure.

Say you want a house that has a lake at the back yard, or just a laid back cozy home in the suburbs. Or would like a basement that you can turn into a playroom for the kids or into a “Man Den”, a real estate agent would have all the connections that you don’t have.

In the real estate transaction, you’d be surprised with the amount of processes and legal facts that you need to know. It’s not just like buying a new dog in the pet store, where in you choose the cutest and fluffiest one in the bunch, sign a few paperwork and go home happy. It will be a real skirmish with all the negotiations and deadlines that you will need to go through to avoid penalties and law suits. This is where a real estate agent and his team comes in. Your agent makes sure that you get your new home the way you want it, at the price that you can afford, without the contingencies and the termites that come along with the transaction.

So, be smart, save your ass and get an agent.

2020 The peak of US real estate


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According to PWC “By 2020, investable real estate will have grown by more than 55% compared to 2012”

This means that Real Estate in the USA is stronger than ever as confidence has returned to this line of business. This result was somehow predictable as people are getting smarter when it comes to investments and today’s young professionals, them, being “The Future” are getting in very early in the investment game.

At this rate the number of mega cities will dramatically increase within the time span of four years if we keep the pace that we have right now.  These increasing numbers effect the economy by increasing the global market activity. Employment such as construction will be greatly affected.

Already, we can see the great number of people with different cultural entities from all around the world specially Asia, the South Pacific and the middle east migrate to the USA or other economic mega cities. This is a great factor in us reaching the real estate economic goal of 2020 as this migration happens on a day to day basis due to the fact that the migrants are attracted to the economic growth of the city that they are migrating to. This plays a major part on the real estate goal as these cities will swell up, and new cities will most likely emerge.

Every aspect of the economy will play a major role in this stage as technology is evolving the way people work and sustain people’s lives. Communication with the government will become more important as they play a major role in reaching this prediction by 2020. Sub factors like agriculture, education, healthcare and retirement will also need to keep up with this pace for the goal to be met.

As this growth comes along, a broader range of risks will come with it also and this is something that needs to be predicted and avoided at a stage as early as now.